We empower teams of all sizes with Atlassian solutions that
deliver real results
Our services
Our clients
Georgia
Azerbaijan
Ukraine
Uzbekistan
Kazakhstan
Our Products
Jira
Flexible project management
Loom
Tool for recording and sharing video messages
Atlassian Guard
User access control and data protection
Bamboo
Tool for gathering and automated code testing and deployment
Jira Service
Management
Managing incidents and service requests from employees and clients
Confluence
All documents and knowledge in one place
Rovo
AI-powered collaboration for teams
Lansweeper
IT asset discovery and inventory automation
About Softgile
Service Desk 24/7
Requests processed within 5 minutes
Guaranteed discount on Atlassian site prices
100% compliance with deadlines
Why Atlassian?
2002 – a student startup. 2019 – tech giant worth $65 billion.
83% of Fortune 500 are Atlassian customers.
300 000+ customers.
3000 employees and 7 offices worldwide.
25 million monthly active users of Atlassian cloud products.
5,700+ apps in the Atlassian Marketplace.
19 tools for team collaboration at all levels.
FAQ
What is the value of Jira and other products?
Business growth and cost optimization through enhanced team efficiency.Why choose Atlassian?
The number one tool trusted by over 300,000 customers in 200 countries.Why work through a partner?
- It’s always more cost-effective thanks to partner discounts.
- End-to-end setup and 24/7 support.
- Payments in local currency.
- Tax optimization.
What is the advantage of working with Softgile as a partner rather than directly with Atlassian?
Softgile provides personalized support, assisting with product configuration and optimization tailored to your specific needs.Who will help with the setup and configuration of products?
The Softgile team will handle all technical tasks.What are the data storage options?
- Your own data center.
- Atlassian cloud.
What are the payment options?
- Annual licence (Advantage: cost-effective).
- Monthly payments (Advantage: flexibility in adjusting the number of users).
What is the cost of the Atlassian products?
Pricing depends on the Atlassian product suite and individual business needs. We can discuss all details during a 15-minute consultation.Contacts
Softgile Ukraine
Reg. Nо. 44525332
Addr.: Kyiv, Vasyl Lypkivskyi Street 37B, Office 406
Softgile Poland
KRS: 0001127564
NIP: 5223300576
Addr.: Warsaw, Zajęcza Street 15, Postcode 00-351
Softgile Azerbaijan
VOEN 305256761
Addr.: Baku, Narimanov District, Fatali Khan Khoyski St. 164, Ap. 48
Softgile Georgia
Reg. No. 405674832
Addr.: Tbilisi, Anna Politkovskaya St. 5, Ap. 60
Softgile Uzbekistan
Reg. No. 748283
Addr.: Tashkent, Yunusabad District, Bogishamol St. 223, Office 4
Softgile Kazakhstan
Reg. No. 050008
Addr.: Almaty, Bostandyk district, Satpaeva St. 29a, Apt. 13
Softgile UK
Reg. No. 14957447
Addr.: London, Sibthorpe Road 23, SE12 9DN
Blog
Atlassian Rovo vs ChatGPT: What’s the Real Difference for Enterprise Teams?
IT managers evaluating enterprise AI in 2026 keep running into the same question: do we need a general-purpose assistant like ChatGPT Enterprise, or does...
Finding Information in Confluence Shouldn’t Eat Up Your Day. Here’s What Rovo Changes
Finding information in Confluence can eat up more time than it should. You type a few keywords into the search bar, click through a...
How to Manage Access Requests in Jira Service Management Cloud
If you have read our previous article on what auditors look for, you already know where most access management processes fail. Requests arrive through...
What Auditors Look for in Access Management
The core problem with access management is rarely that access is poorly managed. It is that there is no clear, documented record of who...
How to Build a Powerful Risk Analysis Matrix within Your Atlassian Ecosystem
In today’s fast-paced business environment, identifying a problem is only half the battle. The real challenge lies in determining which problems require immediate intervention...
Risk Management with Jira: A Guide to Predictable Success
Project Management and Risk management are the intelligence layer of your project strategy; it’s about converting uncertainty into actionable data. Instead of merely stating...
Jira Alternatives: Features, Pricing, and Use Cases Compared
In a work environment increasingly oriented towards agile project management software, Jira has become one of the most used tools in the world. Nevertheless,...
Customer Feedback Management: How to Build an Effective Customer Satisfaction Report
Understanding your customers is no longer optional - it’s essential for building products and services that truly meet their expectations. Customer feedback management helps...
What is Customer Service Management for Modern Teams?
For years, we’ve watched customer support teams operate like they were on a deserted island. They were the ones facing the fire, yet they...
The Complete Guide to Automated Incident Management For Teams
What Is Automated Incident Management? Automated incident management is the use of technology to speed up incident identification, handling, and resolution while reducing the need...
Keeping Customers and Partners Satisfied with Customer Feedback Management in JSM – GOODWINE CASE
Want to keep your customers coming back? Listen to them. Feedback is what helps you improve your product and understand exactly what the market...
Customer Feedback Management: Easy Implementation Guide
Customer Feedback Management (CFM) helps businesses collect, organize, and act on customer feedback to improve products, services, and overall customer experience. You will learn...