Our clients
Our Products
Jira
Flexible project management
Loom
Tool for recording and sharing video messages
Atlassian Guard
User access control and data protection
Bamboo
Tool for gathering and automated code testing and deployment
Jira Service
Management
Managing incidents and service requests from employees and clients
Confluence
All documents and knowledge in one place
Rovo
AI-powered collaboration for teams
Lansweeper
IT asset discovery and inventory automation
About Softgile

Why Atlassian?
FAQ
What is the value of Jira and other products?
Business growth and cost optimization through enhanced team efficiency.Why choose Atlassian?
The number one tool trusted by over 300,000 customers in 200 countries.Why work through a partner?
- It’s always more cost-effective thanks to partner discounts.
- End-to-end setup and 24/7 support.
- Payments in local currency.
- Tax optimization.
What is the advantage of working with Softgile as a partner rather than directly with Atlassian?
Softgile provides personalized support, assisting with product configuration and optimization tailored to your specific needs.Who will help with the setup and configuration of products?
The Softgile team will handle all technical tasks.What are the data storage options?
- Your own data center.
- Atlassian cloud.
What are the payment options?
- Annual licence (Advantage: cost-effective).
- Monthly payments (Advantage: flexibility in adjusting the number of users).
What is the cost of the Atlassian products?
Pricing depends on the Atlassian product suite and individual business needs. We can discuss all details during a 15-minute consultation.Contacts
Blog
The Complete Guide to Automated Incident Management For Teams
What Is Automated Incident Management? Automated incident management is the use of technology to speed up incident identification, handling, and resolution while reducing the need...
Keeping Customers and Partners Satisfied with Customer Feedback Management in JSM – GOODWINE CASE
Want to keep your customers coming back? Listen to them. Feedback is what helps you improve your product and understand exactly what the market...
Customer Feedback Management: Easy Implementation Guide
Customer Feedback Management (CFM) helps businesses collect, organize, and act on customer feedback to improve products, services, and overall customer experience. You will learn...
Problem Management in ITSM: Root Cause & Prevention
Temporary fixes often save us in day-to-day work. However, it’s important not to lose focus on addressing the root causes of incidents. Otherwise, the...
Jira Product Discovery Pricing 2026: Full Review and Value Analysis
Jira Product Discovery (JPD) is a product management platform designed to help teams collect ideas, analyze feedback, and prioritize product development initiatives. Since its...
Confluence Pricing 2026: Complete Guide to Plans, Enterprise Costs and Hidden Fees
Choosing the right collaboration platform is a major decision for any team, and pricing naturally plays a big role in that choice. The good...
How Teams Use Jira Service Management Beyond IT: 3 Real Cases
Adopting JSM outside IT is not just about implementing a new tool. It is about building a service-oriented culture across the entire organization. Within...
Jira vs Asana: Which Project Management Tool Fits Your Team Best?
Choosing the right project management tool depends on your team’s specific needs. Jira and Asana offer different approaches: Jira is ideal for technical teams...
ITSM Implementation Tutorial: How to Implement ITSM with Jira Service Management
What Is IT Service Management (ITSM) and Why Modern Businesses Need It? A well-structured IT Service Management approach has a direct impact on how users...
How Cloud Migration Services and Solutions Reduce Atlassian Migration Risks
Atlassian Cloud migration becomes risky when it is approached as a simple data transfer instead of a controlled business transformation. The most critical lesson...
Jira Service Management: Everything You Need to Know at 2026
Do you want to unite teams within IT, making their collaboration faster and more efficient? Jira Service Management is the ideal service platform based...
End of Atlassian Data Center Support: Plan Jira Migration Roadmap to Cloud
Atlassian has announced that it is fully shifting its focus to the Cloud and will gradually phase out its Data Center (DC) products, with...






















































